New Visitors Guide

SHOPPING BASKET
When you are satisfied that you have located the covers which you wish to purchase, simply click on the word Basket next to the price. By doing this you will open the My Basket window. You will see the item that you have chosen has been placed in your shopping basket. You may also notice that in the grey bar at the top of the page that the following information is now recorded:
(a) the number of items you have selected; and
(b) the the total value of your order;
you will also notice that the shopping basket icon has a 'parcel' inside! Now look at the blue bar at the bottom of the page and you will see recorded the last item placed in your basket. Thus you can see all of this information without the need to go back to the shopping basket page.

Any discounts will automatically be reflected in the shopping basket. Please note that each time you click on the word Basket the My Basket window will open. To go back to the previous page or make further selections, click on the Back button, or type another search word/stock code in the box.  Whilst in the shopping basket window, should you wish to order two or more of the same item, simply change the figure '1' to the number required and click on the Update Basket button.

Once you have finished choosing your items, if you are not already on the shopping basket page, you should click on the Shopping Basket icon (next to the Advanced Search) in the grey header bar above. This will return you to the Shopping Basket page where you can review your selections. You then have three choices:
Proceed to Check-Out: See below
Empty Basket: To empty the basket just click on the "Empty Basket" button.
Update Basket: To remove an individual item simply place a "0" in the quantity box and click "Update Basket" or click on the red cross alongside the item you wish to remove.

PROCEED TO CHECK-OUT
Having clicked on the above button you will proceed to the next window. If you have already logged in (or signed in), and have confirmed that your contact details are still correct, you will go straight to the WorldPay site.  If you have not signed in you will be asked to do so.  The following instructions apply depending on whether you are a new or existing customer:

New Customers
In order to proceed with your first order from A G Bradbury - or to log-in for the first time, you will need to create a new account. Logging-in allows you to place orders with your credit card or to create a WishList of items you might like to purchase in the future.

Click on the Create New Account button. A page will open where you need to complete your personal details (name, address etc) in order that we know where to send the covers. You will be asked to choose a password. Please remember your password as you will need this should you make future purchases. Once you have completed these details click on the Continue button at the foot of the page.

A new page will now open asking you to confirm the details you supplied on the previous page. If you are happy that the details are correct, click on the Continue button at the bottom of the page. If you need to make any amendments to your personal details you must do so before clicking on the Continue button.

Once you have completed your first order we will forward your Account Number by email. This is a manual process and we should notifiy you within a few hours - weekends may take longer.  NB You should make a note of your Account Number and Password for future reference.  You will not be able to place further orders before receiving notification of your Account Number.

Existing Online Customers i.e. customers who have previously ordered online at BFDC.co.uk. The log in procedure is slightly different to the old website in that we now require your Account Number and Password before you are able to log in. If you have forgotten your Account Number or Password please click on this link: Forgotten your Account No?

Once you have logged onto the website you will be shown the delivery address of where we will send the covers. If this is correct click on the Continue to WorldPay button.  If these details need amending then please click on the Change of Details link.

Existing Mail Order Customers i.e. customers who have NOT previously ordered online at BFDC.co.uk but who have previously ordered by post. 
You need to follow the same procedure as for New Customers above. 

WORLDPAY
After submitting your order by clicking the Continue to WorldPay button you will then be taken to the Secure WorldPay payment pages. WorldPay are a respected PSP (Payment Solution Provider) who use 128 bit encryption to ensure your details are safe. You will notice that a 'Padlock' symbol  will appear at the bottom of your browser which verifies that a secure connection has been established.

Now that you have been taken to WorldPay's website you will be asked for your credit/debit card details. This information will be verified at WorldPay. Once this process is complete your order details will automatically be sent to us. You may then click on the link to return to our website. You should receive two automatic emails: one from WorldPay confirming that your card has been charged; and one from BFDC confirming your order details. These will not arrive if you have not provided your correct email address!. In the event that you do not receive these automatic emails then please inform us by email to brad@bfdc.co.uk and we will do our best to sort it out as quickly as possible - that's a promise (weekends may take longer depending on who is available).

Please note that at any time during the WorldPay ordering process you may click on the Cancel Order button which will return you to our website.

Paying by Cheque/Postal Order
If you prefer to pay by the above method, then simply print out the shopping basket page and enclose with your remittance (Cheques payable A. G. BRADBURY) to:
A G Bradbury
3 Link Road
Stoneygate
Leicester
LE2 3RA
PLEASE NOTE: If you are ordering from outside the UK cheques must be in Pound Sterling and Drawn on a UK Bank